WildWisp Apparel began with a mission to connect people to nature through sustainable fashion. We create eco-friendly clothing that embodies the beauty and tranquility of the natural world. Our values include environmental stewardship, sustainability, and promoting a love for nature.
Wild Wisp Apparel currently operates online only, and delivers worldwide.
Wild Wisp Apparels headquarters are located in the Heart of the USA in Kansas City, KS.
Customer service can be contacted via email at
Support@WildWisp.Store,
via our Live Chat in the bottom right corner,
or via our Contact Form on the Contact Us page of our website.
1-800 Number is coming soon.
Our values include environmental stewardship, sustainability, and promoting a love for nature.
Our philosophy is clear:
Yes, we offer gift cards in various denominations. You can purchase them on our website.
Yes, you can purchase products as gifts. During checkout, specify the recipient's shipping address and include a gift message if desired.
Visit our Careers page on our website to view current job openings and submit your application.
Subscribe to our newsletter and follow us on social media to stay updated on sales, promotions, and new product launches.
You can track your order using the tracking link provided in your order confirmation email.
Alternatively, you can track your order by logging into your account on our website.
Follow these steps to track your order through your account:
Alternatively, you can log in directly at https://account.wildwisp.store to track your orders.
If you have any issues, please contact our customer service for assistance.
We offer low-cost flat-rate shipping to ensure that getting your favorite WildWisp Apparel pieces is easy and affordable.
While we currently do not provide expedited shipping, we are working on expanding our options to include faster delivery methods soon.
Plus, enjoy free shipping on orders over $125 within the USA and over $175 for international orders.
Shipping costs and options will be calculated at checkout based on your location and chosen delivery method.
Read our shipping policy here
Yes, we ship to select international destinations.
Additional fees, taxes, and customs duties may apply for international shipping, and customers are responsible for these charges.
Our products are handmade and printed on-demand, typically taking 2-7 business days to craft your order.
Shipping times vary by location:
The average time to receive your order is currently 7 days.
Orders can be changed or canceled within 24 hours of placement.
Please contact customer service at support@wildwisp.store as soon as possible.
We accept returns within 30 days of purchase. Items must be returned in their original condition without signs of wear or alteration. Final sale items are not eligible for return or refund.
There may be a 10% restocking fee applied to returns.
Login to your account at https://account.wildwisp.store/, or click the profile icon in the store's navigation, or go to the refund policy or a returns page, and then request a return.
1. Log in to your account:
2. In the "Email" field, enter your email address, and then click "Continue".
3. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
4. Go back to the online store, and then enter a six-digit verification code.
5. Click the order that you want to submit the return for.
6. If your order has more than one item, then select the items that you want to return.
7. Select a return reason and add a note for the store.
8. Click "Submit request".
If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.
Yes, exchanges are possible within 30 days of purchase. Follow the return process and specify that you want an exchange.
Final sale items are non-returnable and non-refundable.
Once we receive your returned item, it takes approximately 5-7 business days to process the return and issue a refund to the original payment method.
We currently accept major credit cards (Visa, MasterCard, American Express), Apple Pay, Google Pay, Amazon Pay, and Shop Pay.
Yes, we use 256 Bit SSL secure encryption technology to protect your payment information. All transactions are processed through a secure payment gateway.
Currently, we only accept one payment method per order.
Enter your discount code in the designated field at checkout, and the discount will be applied to your total before you complete the purchase.
Please double check all of your payment information and make sure that everything is spelt correctly and there are no typos.
If the problem persists, contact your bank or payment provider for assistance.
Alternatively, try using a different payment method.
Refer to our size chart available on each product page. If you need further assistance, contact customer service via Live Chat, or at support@wildwisp.store
Care instructions are available on each product page, as well as here.
Follow the care instructions on the product label. Generally, we recommend washing our clothing in cold water with similar colors and hanging to dry to maintain their quality and longevity.
No, currently we do not offer custom or personalized products.
Contact customer service immediately at support@wildwisp.store with your order number and a photo of the defect. We will assist you with a replacement or refund.
Click on the "Account" icon on our website and follow the prompts to create a new account using your email address and a password.
Or visit https://account.wildwisp.store
Creating an account allows you to track your orders, save your shipping details for faster checkout, and receive updates on new products and promotions.
Luckily, there are no passwords to remember for Wild Wisp Apparel!
Just enter your email on the login page, and you'll receive a 6 digit code in your email. Use this 6 digit code to login!
Log in to your account and navigate to the account settings to update your personal information, shipping addresses, and payment details.
You can subscribe to our newsletter by entering your email address in the subscription box on our website. To unsubscribe, click the "Unsubscribe" link at the bottom of any newsletter email or update your preferences in your account settings.
We use sustainable materials, minimize waste through on-demand production, and support fair labor practices. We are committed to reducing our environmental impact and promoting sustainability in all aspects of our business.
Yes, our products are made from eco-friendly materials such as organic cotton and recycled polyester. We strive to minimize our carbon footprint and use environmentally responsible processes.
Some of the products we sell are already certified, with certifications such as OCS, OKEO-TEX, GRS, GOTS. However we are in the process of obtaining more certifications to further validate our commitment to sustainability.
Check our sustainability page for more info.
We partner with suppliers who adhere to fair labor practices and ethical standards. We conduct regular audits to ensure compliance with our ethical guidelines.
Our suppliers are certified with the Fair Labor Association.